DIO, a global leader in medical technology and digital dentistry, partnered with TNK to strengthen its human-centric cyber security culture across its teams in Australia.

Together, we identified key behavioural patterns and delivered a targeted learning program designed to build safe, confident cyber habits at every level of the organisation.

Over just three months, DIO achieved a measurable uplift in staff awareness, secure working behaviours, and day-to-day cyber maturity — creating a more resilient, people-first security culture.

What We Focused On

TNK helped DIO address a range of common human-layer risks seen across modern workplaces. Our approach focused on:

  • Strengthening everyday security behaviours
  • Increasing engagement in training
  • Building staff confidence through personalised micro-learning
  • Supporting safer working practices across the organisation

This contributed to a significant improvement in DIO’s overall Safety Score, demonstrating clear behavioural progress over time.

We also observed strong increases in:

  • Participation rates
  • Training completion and retention
  • Positive staff sentiment toward the learning experience

What DIO Had to Say

Managing Director, DIO Australia:

“We were genuinely impressed with the speed and quality of the uplift. TNK made complex security concepts feel simple, relevant and engaging — and our people responded immediately. The behavioural change was visible across the entire organisation.”

“TNK helped us understand exactly where our human behaviour-action gaps were. As a result, I now have a clear roadmap for how we can strengthen cyber security across the organisation.”

Operations Team Member:

“The training felt personalised. I could apply the learning straight away, and it made me more aware of how small habits can protect the whole organisation.”

“Training recommendations were tailored to me, so I could focus on what mattered most to my role.”

IT Administrator:

“TNK gave us clarity on our human-layer risks and how to reduce them. The program was practical, easy to roll out, and staff really embraced it.”

“It was the simplest and smoothest onboarding experience we’ve ever had. The clarity, support, and low effort required on our side removed all the typical IT friction.”

The Result

A rapid and meaningful transformation in cyber-safe behaviours, helping DIO strengthen its human-layer defences and embed a sustainable, long-term security culture.

We are proud to support DIO as they continue to lead in patient-centric, digitally-enabled healthcare.

To learn more about our personalised cybersecurity training, visit DigitalType to identify your organisation’s unique cybersafe identity.